IT Service Management is focused upon information technology systems and their performance. In today's complex world with its ever increasing reliance upon technology and instant access to information, the management of information and technology to ensure that organisations operate both efficiently and effectively has become increasingly important. With this in mind like minded professionals throughout the world have developed recognised best practice guidelines to facilitate improved delivery of ICT. Best Practice The are number of best practices related to IT Service Management. COBIT4 - the latest version of the Governance & Control Framework (2005), deployed by IS auditors, but now targeted at business managers. ISO 27002 / ISO 27001 - the latest update to the framework for information security management, primarily aimed at IS officers for effective security management. ITIL (Version 3) - provides best practices for IT service management, primarily u...
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What an amazing week here in Berlin. We had over 60 sessions presented by over 80 different speakers on Windows 7 this week. We had hundreds of people stop by our Springboard Series on TechNet booth and the Talking About Windows booth. Since we localize Springboard in 10 languages we had a cool time showing demoing the site in all of the different languages. I also want to give out a huge thanks to our STEP (Springboard Technical Experts Program) members who helped to work our booth. These amazing guys came from Ireland (Aiden), Bolivia (Miklos), Australia (Erdal _ ME_) and the UK (Justin) to help support Springboard and Windows 7.
{source :Stepehen Rose, from Windows Team Blog}
One more Tech Ed is over…
I worked in the Microsoft Learning, Windows 7 & Springboard booth… It was again my 3th Tech Ed this year and I am looking forward already for next years Tech Ed
Hello… Tech Ed Speaker of the year Erdal (08) interviews Tech Ed Speaker Idol (09) Pete http://www.youtube.com/watch?v=Jo2jnLz7Qw8 Interview with Orin Thomas , MS Press Author http://www.youtube.com/watch?v=nh_jyN2_0S0 Interview with Tania Netherfied CPLS Partner Manager http://www.youtube.com/watch?v=dhkA0dekPcY Interview with MVP Jeff Wharton http://www.youtube.com/watch?v=nbKcRidABOE Interview with Corey Hynes http://www.youtube.com/watch?v=75kU6wmh-qc